Buy On monoya

TWO WAYS TO MAKE PURCHASE

Browse and Buy: Choose from variety of unique products
Custom Make: Work closely with exceptional makers and create your own

BROWSE AND BUY

Exceptional and Unique Items: Most of the products are not yet present in the global market. Find your dream products
Simple Process: No need to file complex documentation for imports or tariffs
No Language Barrier: No need to speak Japanese. Everything is done in English or your local language

CUSTOM MAKE

One of a Kind: You will be the only store that has a custom-made product with a Japanese maker
Relationship Build: Create a strong bond with the Japanese maker. These makers value trusted relationships and you can build that through monoya
No Language Barrier: No need to speak Japanese. monoya will facilitate the entire process

KEY QUESTIONS

How do returns work?

You can submit your return request via an email. Just fill in the required information and send it to us. We will get back to you with further instructions

How am I refunded?

What payment method does monoya accept?

How do I pay my duty tax?

How can I track my order?

How long will it take for my order to ship?

Can I cancel my order?

How do I contact a brand on monoya?

Does monoya provide any net payment scheme?